Privacy Policy

Who We Are

CIFA Education Management (CIFA) is a company registered in England and Wales with registration number 12852521. Our registered office is located at 94–96 Seymour Place, London, W1H 1NB. For further details, please visit our website at www.cifa.ac .

Our Commitment to Data Privacy

CIFA acts as a data controller and is committed to protecting your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We have appointed a Data Protection Officer (DPO). You may contact them at our registered office for any data-related concerns.

Information We Collect and Use

We may collect and process your personal information for the following purposes:

  • To communicate with you
  • To process and manage payments
  • To administer your membership or account
  • To provide customer support
  • To track examination results and performance
  • To maintain certification, accreditation, and CPD records
  • To improve our services and qualifications
  • To carry out regulatory or disciplinary functions

Legal Grounds for Processing

We process your personal data based on one or more of the following legal bases:

  • To fulfil contractual obligations
  • To comply with legal requirements
  • For our legitimate business interests
  • With your consent
  • When necessary in the public interest

Sharing Your Information

We may share your information with:

  • Employers or training providers who referred you
  • Professional and regulatory bodies
  • Examination service providers
  • Third-party service providers supporting our operations
  • Regulatory authorities where required
  • Any organisation you authorise us to share data with

International Data Transfers

As an international organisation, your data may be transferred outside the UK. We ensure that appropriate safeguards are in place, such as standard contractual clauses or legal obligations, to protect your data.

Marketing Communications

We may use your information to send updates, respond to inquiries, and inform you about new services or features that may interest you. You can opt out of marketing communications at any time.

Data Retention

We retain your personal data for as long as you remain a customer or member. After this period, we may retain certain data:

  • To handle complaints or queries
  • To meet legal or regulatory requirements
  • For statistical or record-keeping purposes

We do not store payment card details.

Your Rights

Under data protection laws, you have the following rights:

  • Right to be informed
  • Right to access your data
  • Right to correct inaccurate data
  • Right to object to processing
  • Right to restrict processing
  • Right to erasure (where applicable)
  • Right to data portability
  • Rights related to automated decision-making

Use of Our Website

By accessing our website, you confirm that you accept this Privacy Policy. If you do not agree, you must not use our services.

Users must be at least 16 years old to use our platform.